Identified - Dear Customer,
We have identified that the email delivery issue is related to our anti-spam mechanisms. Our technical teams are actively working on resolving the problem.
Several corrective actions have already been implemented; however, they have not fully resolved the issue. Based on our current assessment, we do not expect the incident to be fully resolved today.
We remain fully committed to restoring normal service as soon as possible and will continue to keep you informed of our progress.
We will provide our next update tomorrow at 09:00 AM.
Thank you for your continued patience and understanding.
Best regards,
Support Team
Jun 12, 2025 - 15:48 CEST
We have identified that the email delivery issue is related to our anti-spam mechanisms. Our technical teams are actively working on resolving the problem.
Several corrective actions have already been implemented; however, they have not fully resolved the issue. Based on our current assessment, we do not expect the incident to be fully resolved today.
We remain fully committed to restoring normal service as soon as possible and will continue to keep you informed of our progress.
We will provide our next update tomorrow at 09:00 AM.
Thank you for your continued patience and understanding.
Best regards,
Support Team
Jun 12, 2025 - 15:48 CEST
Update - Dear Customer,
We would like to inform you that the root cause of the email delivery issue has not yet been identified. Our technical teams are continuing their investigation and are actively performing diagnostic actions to pinpoint the origin of the problem.
We understand the importance of this service and assure you that resolving this incident remains our top priority. We will keep you updated as soon as we have further information to share.
We will provide our next update by 03:30 PM.
Thank you once again for your patience and understanding.
Best regards,
Support Team
Jun 12, 2025 - 14:08 CEST
We would like to inform you that the root cause of the email delivery issue has not yet been identified. Our technical teams are continuing their investigation and are actively performing diagnostic actions to pinpoint the origin of the problem.
We understand the importance of this service and assure you that resolving this incident remains our top priority. We will keep you updated as soon as we have further information to share.
We will provide our next update by 03:30 PM.
Thank you once again for your patience and understanding.
Best regards,
Support Team
Jun 12, 2025 - 14:08 CEST
Update - Dear Customer,
We would like to inform you that the root cause of the email delivery issue has not yet been identified. Our technical teams are continuing their investigation and are actively performing diagnostic actions to pinpoint the origin of the problem.
We understand the importance of this service and assure you that resolving this incident remains our top priority. We will keep you updated as soon as we have further information to share.
We will provide our next update by 02:00 PM.
Thank you once again for your patience and understanding.
Best regards,
Support Team
Jun 12, 2025 - 12:40 CEST
We would like to inform you that the root cause of the email delivery issue has not yet been identified. Our technical teams are continuing their investigation and are actively performing diagnostic actions to pinpoint the origin of the problem.
We understand the importance of this service and assure you that resolving this incident remains our top priority. We will keep you updated as soon as we have further information to share.
We will provide our next update by 02:00 PM.
Thank you once again for your patience and understanding.
Best regards,
Support Team
Jun 12, 2025 - 12:40 CEST
Update - Dear Customer,
Our teams are continuing to investigate the email delivery issue. In-depth analysis is still in progress, and we are working closely to identify the root cause.
At this time, we do not yet have an estimated time for resolution. We remain fully committed to resolving this incident as quickly as possible and will keep you informed of any significant developments.
We will provide our next update by 12:30 AM.
Thank you for your continued patience and understanding.
Best regards,
Support Team
Jun 12, 2025 - 11:00 CEST
Our teams are continuing to investigate the email delivery issue. In-depth analysis is still in progress, and we are working closely to identify the root cause.
At this time, we do not yet have an estimated time for resolution. We remain fully committed to resolving this incident as quickly as possible and will keep you informed of any significant developments.
We will provide our next update by 12:30 AM.
Thank you for your continued patience and understanding.
Best regards,
Support Team
Jun 12, 2025 - 11:00 CEST
Investigating - Dear Customer,
We are currently experiencing a technical issue with our servers that is affecting email delivery. Our technical teams are actively investigating the problem and working diligently to resolve it as quickly as possible.
We will provide our next update by 11:00 AM.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Best regards,
Support Team
Jun 12, 2025 - 09:38 CEST
We are currently experiencing a technical issue with our servers that is affecting email delivery. Our technical teams are actively investigating the problem and working diligently to resolve it as quickly as possible.
We will provide our next update by 11:00 AM.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Best regards,
Support Team
Jun 12, 2025 - 09:38 CEST
Network & Infrastructures
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Operational
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Operational
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Partial Outage
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Major outage
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No downtime recorded on this day.
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had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance #41576 Jun 17, 2025 23:00 - Jun 18, 2025 02:00 CEST
We will be undergoing scheduled maintenance during this time on the Celeste Oceanet network.
No impact on your services is expected during this operation.
Posted on Jun 11, 2025 - 16:54 CEST
No impact on your services is expected during this operation.
Posted on Jun 11, 2025 - 16:54 CEST
Planned Maintenance at Stack Infra April & June 2025 Jul 7, 2025 00:00 - Jul 8, 2025 00:00 CEST
Our data center partner, Stack Infra (formerly Safehost), will perform maintenance work on the UPS system on the following two dates: April 5, 2025, and June 7, 2025.
During these maintenance windows, only one of the two power feeds will be available for several hours. Please note that if your infrastructure is equipped with dual PSUs correctly connected to both the Red and Blue feeds, your service will remain uninterrupted.
Posted on May 23, 2025 - 15:31 CEST
During these maintenance windows, only one of the two power feeds will be available for several hours. Please note that if your infrastructure is equipped with dual PSUs correctly connected to both the Red and Blue feeds, your service will remain uninterrupted.
Posted on May 23, 2025 - 15:31 CEST